Frequently Asked Questions

No. Care Solutions Australia is a private care service. We are not a registered government-funded Support at Home provider.
Yes. Private clients can engage us directly for care, nursing, care coordination, advocacy and other agreed services.
Potentially. If you self-manage aspects of your Support at Home services, your registered provider may agree to engage Care Solutions Australia under an approved third-party arrangement. Your registered provider remains responsible for approving and overseeing funded services.
Yes. We can help you understand the practical side of self-management, identify your care needs and coordinate services. Any government-funded service arrangements must operate through and with the agreement of your registered Support at Home provider.
No. Tell us what is happening and we can help you work out the next step.

Yes. Care Solutions Australia is nursing-led and can provide or coordinate nursing and complex-care support depending on your needs and location.

Yes. We can help clarify needs, shortlist options, prepare for visits, support decision-making and assist with the transition.

Yes. We can help families ask the right questions, communicate concerns and keep the person receiving care at the centre of decisions.